Chattanooga Engineers Club

CEC online meeting - Essential Communication Skills During Times of Uncertainty

  • 8 Jun 2020
  • 12:00 PM - 1:00 PM
  • online meeting

CEC June Program will be a joint meeting with ASQ Chattanooga, Chattanooga Regional Manufacturing Association's Alliance for Manufacturing Excellence Program (CRMA AIME) and Million Women Mentors - Tennessee (MWM-TN)

Monday, June 8, 12:00 noon to 1:00 pm

Essential Communication Skills During Times of Uncertainty

COVID-19 presented many challenges to leaders around the globe.   We see engineering managers, project managers, operation managers, team leaders... having to redesign processes, research new guidelines, and share information with stakeholders to move projects forward.  Communication skills are more critical than ever.

In this interactive session, designed specifically for technical leads, our speakers will provide guidance on:

  • Effective communication during challenging times 
  • Impact of relationships on communication
  • Communicating facts with compassion
  • Importance of listening, not just hearing
  • Staying connected with others

Bring questions and inputs for discussion.


Mike O'Neill is the managing principal of Bench Builders, a consulting company that helps guide companies on management, human resources, education and training solutions.  Mike has over 20 years of human resource experience.  Mike has a BS degree from University of Tennessee at Chattanooga, and a M. Ed from Vanderbilt University.

Rhonda Beard recently became a consultant and trainer with BenchBuilders after 25 years of leading human resources teams.  She is also an adjunct faculty at Chattanooga State Community College.   Rhonda has a BA in Business and Finance from University of Michigan.

Emily Elrod is the President and Founder of Workzbe.  With various principles she created, Workzbe helps clients create optimal environments for people to bring their whole selves to home, work, and play.  After years of technical experience in engineering design, Emily is now designing better human interface.  Emily has a BS in Exercise and Health Science and Chemistry, MS in Exercise Physiology, all from Kennesaw State University.


Link to join virtual meeting -

Meeting ID: 812 9874 8579

Password supplied by email to the CEC distribution. If you did not receive that message you may request the password from

OR dial by your location

        +1 312 626 6799 US (Chicago)

        +1 646 558 8656 US (New York)

No PDH will be awarded for this session. 

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